Terms of Service

These Terms of Service ("Terms") govern your use of excavationtrenchingshoring.com (the "Site") and your purchase of courses through it. The Site is operated by HAZWOPER OSHA Training, LLC ("we," "us," or "our"), a subsidiary of Industrial Certified Training, LLC. By using the Site or buying a course, you agree to these Terms. If you buy for an organization, you confirm you are authorized to bind it.

1. Courses and enrollment

• Courses are online, self-paced, and delivered through HAZWOPER OSHA Training, LLC's learning platform. Use of that platform is also governed by the HAZWOPER OSHA Training Membership Agreement.
• A learner account is created automatically at checkout, and login details are emailed to you.
• Each seat is for one named learner. Logins and seats may not be shared or resold.
• Prices are listed in U.S. dollars, per seat. Volume discounts apply as shown at checkout. If a price is listed in error, we will tell you and let you cancel for a full refund or proceed at the correct price.
• Courses bought on this Site are one-time purchases. They do not renew automatically, and you will not be charged again unless you place a new order.

2. Payment

You may pay by credit or debit card, or by invoice for organizations we have approved in writing. Invoices are due on the terms stated in your order confirmation. Card payments are processed by Stripe.

3. Refunds

Refunds follow the HAZWOPER OSHA Training Refund Policy, which controls if anything here differs. Our Refund Policy summary explains it in plain terms. Nothing in these Terms limits any refund right you have under applicable law.

4. Certificates and what they mean

• Completing a course and passing its assessments, including any identity validation the course requires, earns a certificate of completion from HAZWOPER OSHA Training, LLC. Certificates are issued to the learner who personally completed the course and are not transferable.
• A certificate of completion documents training; it is not an OSHA card, an OSHA certification, or a government license, and OSHA does not approve or endorse training courses or providers for this topic.
• Safety training limits. An online course alone does not make anyone qualified or authorized to perform hazardous work. Employers remain responsible for site-specific training, evaluation, and authorization of their workers, and for confirming that a course meets the requirements of a specific job, permit, jobsite, or jurisdiction.

5. Information on the Site

Course descriptions, FAQs, blog posts, and other Site content are general training information, not engineering, legal, or compliance advice. Regulations change and vary by state; always follow current regulations, your permits, and your site's procedures.

6. Intellectual property

The Site and course content, including text, graphics, videos, and assessments, are owned by us or our licensors and protected by copyright and other laws. We grant you a limited, non-transferable license to view the Site and to access courses you purchase for your own training. You may not copy, record, distribute, or create derivative works from course content without our written permission. To report claimed copyright infringement, send a notice that meets 17 U.S.C. § 512(c)(3) to info@hazwoper-osha.com.

7. Acceptable use

You agree not to misuse the Site, including by attempting unauthorized access, interfering with its operation, submitting false information, impersonating another person when completing a course, or using automated means to copy content beyond what our published robots.txt and machine-readable files (such as llms.txt) allow.

8. Third-party links and services

The Site links to third-party websites and uses third-party services. We are not responsible for their content or practices.

9. Disclaimers

The Site and courses are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that completing a course will result in regulatory compliance, employment, promotion, or acceptance by any employer, site operator, or authority. Some jurisdictions do not allow the exclusion of implied warranties, so this may not apply to you.

10. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to the Site or a course is limited to the amount you paid for that course, and we are not liable for indirect, incidental, special, consequential, or punitive damages. Some jurisdictions do not allow these limits, so they may not apply to you.

11. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes relating to courses and the learning platform are resolved as set out in the Membership Agreement, which provides for mediation and then arbitration through JAMS in San Francisco, California. Before starting any formal process, please contact us; most concerns can be resolved quickly.

California residents: under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

12. Electronic communications

You agree that we may send receipts, notices, and these Terms electronically. Marketing email is sent only with your permission and always includes an unsubscribe link. We do not send marketing text messages or make marketing calls without your prior express written consent.

13. Changes

We may update these Terms. The "Last updated" date shows when they last changed. Changes apply to purchases made after the update.

14. Contact

HAZWOPER OSHA Training, LLC
11901 Santa Monica Blvd., Suite #414, Los Angeles, CA 90025
Email: info@hazwoper-osha.com
Phone: 1-866-429-6742 (Monday–Saturday, 6:00 AM–5:00 PM Pacific)